Responsible Gaming at d71

1.Our Commitment to Responsible Gaming

d71 is built on the principle that gambling must remain a form of entertainment, freely chosen and properly budgeted. We recognise that for a small number of players, gambling can move from a recreational activity into something more serious. Our responsible gaming programme exists to detect those signs early, equip players with practical tools to manage their behaviour, and ensure that anyone who needs help receives it promptly.

All responsible gaming tools on d71 are free to use and available directly from your account dashboard. They take effect immediately or within a very short processing window, ensuring that your request to limit or pause your gambling activity is acted upon without delay. We do not require you to justify your request or pass any waiting period before limits are applied.

d71 also applies internal monitoring systems that can flag unusual patterns of play, unusually high bet sizes relative to a player's history, or sudden increases in deposit frequency. Where our systems identify a player who may be at risk, our customer support team may proactively reach out to offer assistance and information about our responsible gaming tools. This outreach is offered in a sensitive, non-judgmental way.

2.21+ Age Restriction Policy

d71 operates a strict minimum age policy. Only individuals who are 21 years of age or older may register an account, make deposits, place bets, or access any feature of the d71 platform. This policy is enforced through our account registration process and, where required, through identity and age verification (KYC). Players who cannot verify their age will have their accounts suspended until verification is completed.

If you are a parent or guardian and suspect that a minor has been using your device to access d71, please contact our support team immediately at [email protected]. We will investigate and take appropriate action, including full account closure and data deletion, within 48 hours of receiving your report.

3.Responsible Gaming Tools

Every registered d71 player has access to the following responsible gaming tools directly from their account settings. All tools are free, confidential, and take effect without delay once activated:

4.Recognising the Warning Signs

Problem gambling can develop gradually. Recognising the early warning signs is important — both for players themselves and for family members or friends who may be concerned. The following patterns may indicate that gambling is no longer a recreational activity:

• Spending more money on gambling than you can comfortably afford, or chasing losses with larger bets in an attempt to recover what you have lost.
• Gambling with money that is needed for essential expenses such as rent, food, utilities, or family responsibilities.
• Feeling anxious, irritable, or restless when not gambling, or feeling a compulsive urge to return to the platform immediately after a session ends.
• Lying to friends or family about how much time or money you spend gambling, or hiding your gambling activity from people close to you.
• Borrowing money from friends, family, or financial services specifically to fund gambling activity.
• Using gambling as a way to escape stress, emotional difficulties, boredom, or problems in personal or professional life.
• Neglecting work, studies, family commitments, or personal health because of the time spent gambling.

If you recognise any of these patterns in yourself or in someone you know, please take action early. d71's responsible gaming tools are available right now, and our support team is ready to help you access them.

5.Self-Assessment Checklist

Not sure whether your gambling is under control? The following checklist can help you reflect honestly on your habits. If you answer "yes" to two or more questions, we encourage you to use our responsible gaming tools or speak to a support professional.

6.Self-Exclusion: A Complete Break When You Need It

Self-exclusion is the most powerful responsible gaming tool available on d71. When you request self-exclusion, your account is fully suspended — you cannot log in, deposit, place bets, or access any gambling feature for the duration of your chosen exclusion period. All promotional and marketing communications are stopped immediately. If you attempt to create a new account during your self-exclusion period, d71 will close it as soon as it is identified.

Self-exclusion periods available at d71 are: 3 months, 6 months, 1 year, and permanent exclusion. To request self-exclusion, go to your account settings or email [email protected] with the subject line 'Self-Exclusion Request', your registered mobile number or email address, and your preferred exclusion duration. Your request will be processed within 24 hours.

For permanent self-exclusion, there is no reinstatement pathway. Your account is closed permanently and your personal data is handled in accordance with our Privacy Policy retention schedule.

7.Tips for Playing Safely at d71

Whether you are new to online gambling or a seasoned player, these practical tips will help you keep your gambling experience positive, affordable, and firmly in your control:

• ✅Set a budget before you start playing and stick to it strictly. Decide in advance the maximum amount you are willing to spend, and treat it as the cost of entertainment — not as an investment.
• ✅Never gamble with borrowed money. Only use funds that are genuinely surplus to your everyday living requirements. Gambling with money meant for rent, food, or family expenses significantly increases financial stress.
• ✅Take regular breaks. It is easy to lose track of time when playing online. Use d71's session timer tool to set reminders, and make a habit of stepping away from the screen for at least 10-15 minutes for every hour of play.
• ✅Do not gamble when you are feeling stressed, upset, or under the influence of alcohol. Emotional states significantly affect decision-making and often lead to higher-risk betting behaviour. The best gambling sessions happen when you are calm, clear-headed, and playing purely for enjoyment.
• ✅Accept losses as part of the game. No gambling outcome is guaranteed, and losses are a normal part of the experience. Chasing losses — increasing your bets to try to win back what you have lost — is one of the most common paths to problem gambling. If you have reached your budget limit, stop playing for the day.
• ✅Keep gambling in proportion. It should be one of many leisure activities in your life, not the primary one. Maintaining social connections, hobbies, physical activity, and other interests creates a healthy balance that makes it much easier to walk away from gambling when needed.

8.Get Help — You Are Not Alone

If you feel that your gambling is getting out of control, or if someone close to you has expressed concern about your gambling behaviour, please do not wait. Reaching out early makes a real difference. d71's support team is available around the clock and every enquiry is treated with complete confidentiality and without judgement.

When you contact us about a responsible gaming concern, our trained support agents can walk you through all available tools, help you activate deposit limits or self-exclusion, and signpost you to additional resources where appropriate. We understand that taking this step can feel difficult, but our team is here to make the process as simple and supportive as possible.