Terms & Conditions

1.Acceptance of Terms

By creating an account on d71 or by using any feature of the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. These Terms apply to all players regardless of location, device, or method of access.

d71 reserves the right to amend these Terms at any time. Where changes are material, we will provide notice to registered players via the email address or phone number associated with their account. Continued use of the Platform following any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2.Eligibility and Account Registration

To open an account and access d71 services, you must meet all of the following eligibility criteria at the time of registration and on an ongoing basis throughout your use of the Platform:

• You must be at least 21 years of age. We operate a strict 21+ policy and may request documentary proof of age at registration, at first withdrawal, or at any point during your use of the Platform.
• You must register using your own true and accurate personal information. Providing false details, including a false name, date of birth, or contact information, is a material breach of these Terms and will result in immediate account closure.
• You may hold only one account on d71. Operating multiple accounts — whether in your own name or through a third party — is strictly prohibited. d71 uses automated detection to identify duplicate accounts and will close all associated accounts without prior notice.
• You must not be a current employee, contractor, agent, or close family member of an employee of d71 or any of its affiliates, partners, or technology providers.

3.Deposits and Withdrawals

d71 supports the following deposit and withdrawal methods for players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). The Platform does not charge processing fees on deposits or standard withdrawals, though your payment provider may apply its own charges.

• Accepted deposit methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit amount is ৳100. d71 reserves the right to modify available payment methods at any time with reasonable notice.
• Withdrawals will be processed to the same payment method used for the qualifying deposit. Where that method does not support outbound transfers, d71 will select an appropriate alternative and notify the player.
• Withdrawal requests are subject to review for compliance with these Terms, including wagering requirements attached to any bonus funds in your account balance. Funds that have not met applicable wagering requirements cannot be withdrawn.
• d71 reserves the right to delay or refuse a withdrawal request if it has reasonable grounds to suspect fraud, money laundering, abuse of bonus terms, or a breach of these Terms. In such cases, d71 may require additional identity or source-of-funds documentation.
• Accounts with a zero balance that have been inactive for 12 consecutive months may be classified as dormant. d71 will attempt to notify the player before any dormancy fees or account closure actions are applied.

All deposits must be made from payment accounts registered in your own name. d71 does not accept third-party deposits. Any deposit identified as originating from an account not belonging to the registered player will be returned and the associated account will be reviewed.

4.Bonuses and Promotional Offers

d71 may from time to time offer bonuses, free spins, cashback, reload offers, and other promotions to registered players. Each promotion is subject to its own specific terms and conditions, which will be published at the time the offer is made available. The following general conditions apply to all promotional offers on d71:

• Bonuses are credited to a player's account in the form of bonus funds and are subject to wagering requirements before any associated winnings can be withdrawn. The applicable rollover multiplier will be stated in the specific offer terms.
• Bonuses are non-transferable and cannot be exchanged for cash prior to meeting the stated wagering requirements. Bonus funds will be forfeited if you close your account before the wagering requirements have been fulfilled.
• d71 reserves the right to withdraw any promotional offer, modify its terms, or disqualify a player from a promotion if there is evidence of bonus abuse, collusion, exploitation of software errors, or any form of fraudulent activity.
• Welcome bonuses and registration promotions are available to new players only and may be claimed once per household, device, IP address, or payment method. Attempting to claim a new-player offer multiple times through different accounts is a violation of these Terms.

5.Player Account Security

You are solely responsible for maintaining the confidentiality of your d71 account credentials, including your mobile number, password, and any security codes. All activity conducted through your account will be attributed to you. d71 will not be liable for any loss arising from unauthorised access to your account that results from your failure to keep your credentials secure.

• You must notify d71 immediately via the support email if you suspect that your account credentials have been compromised or that unauthorised access has occurred. d71 will suspend the account pending investigation upon receiving such notice.
• Do not share your account with any other person. d71 accounts are strictly personal and non-transferable. Allowing a third party to access or use your account, including a family member, constitutes a breach of these Terms.
• Use a strong, unique password for your d71 account that is not used for any other online service. d71 recommends enabling your phone's screen lock to prevent unauthorised access when your device is unattended.
• d71 will never contact you via email, SMS, or phone to request your full password, PIN, or complete card details. Any communication purporting to be from d71 that requests such information should be treated as fraudulent and reported to our support team immediately.

d71 employs SSL encryption across the entire platform. All data transmitted between your device and d71 servers is encrypted in transit and cannot be intercepted by third parties on shared or public networks. Our security infrastructure is reviewed and updated on a regular basis.

6.Prohibited Conduct

The following actions are strictly prohibited on d71. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities where applicable:

• Using automated software, bots, scripts, or any artificial intelligence tool to gain an unfair advantage in any game, betting market, or promotional offer on d71.
• Colluding with other players to fix outcomes, share strategies for exploiting game mechanics, or otherwise manipulate the results of any betting or casino game.
• Using d71 for any form of money laundering, financial crime, or transfer of funds derived from unlawful activity. d71 cooperates fully with law enforcement authorities and will provide account information where legally required.
• Attempting to exploit software bugs, glitches, or errors in any game or platform feature. Any winnings obtained through exploitation of a known or undiscovered error are void and will be reversed.
• Registering an account on behalf of another person, using false identification, or registering if you are a minor, a self-excluded player, or a resident of a jurisdiction where access to d71 is prohibited.

d71 reserves the right to determine, at its sole discretion, whether a player's conduct constitutes a violation of these Terms. Such determination is final and binding. Players who believe their account has been incorrectly suspended may contact the support team to initiate a review.

7.Intellectual Property

All content on the d71 platform — including but not limited to game software, graphics, user interface elements, trademarks, logos, text, and data compilations — is the exclusive property of d71 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only.

• You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the d71 platform without the prior written consent of d71.
• d71 and its associated logos, trademarks, and service marks are the registered or unregistered intellectual property of d71. Unauthorised use of these marks in connection with any product or service is prohibited.
• Game software and content provided by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remains the intellectual property of those respective studios and is used by d71 under licence. Your use of such games is additionally subject to the terms of those studios.
• Any feedback, suggestions, or ideas you submit to d71 regarding the Platform may be used by d71 without obligation, compensation, or attribution to you.

8.Limitation of Liability

To the fullest extent permitted by applicable law, d71 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of business opportunity, or any other economic loss. d71's total liability to any player in any circumstances shall not exceed the total value of funds held in that player's account at the time the claim arises.

• d71 is not responsible for any loss or damage arising from network connectivity issues, device failures, or interruptions to your internet service while using the Platform. It is your responsibility to ensure a stable connection before placing bets or initiating financial transactions.
• In the event of a technical malfunction that affects the outcome of a game or bet, d71 reserves the right to void the affected round or transaction and return the staked amount to the player's account. This is the player's sole remedy in such circumstances.
• d71 does not guarantee the continuous availability of any specific game title. Games may be removed from the platform if the licensing agreement with the relevant provider expires or is terminated. No compensation is payable in respect of the removal of a game.
• Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

9.Responsible Gaming

d71 is committed to promoting responsible gaming and operates a strict 21+ age policy. All registered players have access to the following responsible gaming tools directly from their account dashboard: deposit limits (daily, weekly, monthly), session time reminders, cooling-off periods, and full self-exclusion. These tools are available at no cost and can be activated at any time.

Self-exclusion requests are processed within 24 hours of receipt. During a self-exclusion period, your account will be suspended and you will not be able to log in, deposit, or place bets. d71 will use reasonable efforts to prevent marketing communications from being sent to self-excluded players. If you feel that gambling is causing you harm, please visit our Responsible Gaming page or contact our support team at [email protected].

10.Governing Law and Disputes

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with applicable law. d71 operates as an online entertainment platform and makes no warranties regarding the legality of accessing the Platform from any specific jurisdiction. It is your sole responsibility to ensure that your use of d71 is lawful in your jurisdiction.

• In the event of a dispute regarding a game outcome, transaction, or account action, you must contact d71 support within 30 days of the relevant event. Claims submitted after this period may not be considered.
• d71 will endeavour to resolve all player complaints within 10 business days of receipt. Where a complaint cannot be resolved through direct contact with our support team, d71 may offer alternative dispute resolution at its discretion.
• These Terms constitute the entire agreement between you and d71 with respect to your use of the Platform and supersede all prior agreements, representations, and understandings between the parties relating to the same subject matter.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms, which shall continue in full force and effect. The failure of d71 to enforce any provision of these Terms shall not be construed as a waiver of that provision.

11.Changes to These Terms

d71 reserves the right to update, revise, or replace these Terms and Conditions at any time. The effective date of the current version of these Terms is displayed at the top of this page. Where changes are material — including changes to wagering requirements, withdrawal limits, or account suspension policies — d71 will provide registered players with at least 7 days' advance notice before the changes take effect.

By continuing to use the Platform after any revised Terms have been posted or notified, you are deemed to have accepted those revised Terms. If you do not agree to the revised Terms, you must stop using d71 and may request closure of your account by contacting our support team.

12.Contact Us

If you have any questions about these Terms and Conditions, require clarification on any provision, or wish to submit a formal complaint, please contact our support team. We aim to respond to all written enquiries within 2 business days.

Support email: [email protected]